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Frequently Asked Questions

Frequently asked questions

Planning to have more than 70 members in your study groups?

Upgrade to the CHURCH plan first. Once you’ve subscribed, you will be able to upgrade to a higher member tier in the “Plan & Billing” section of your account.

How do I calculate how many members I need?

Members are counted every time a new member joins one of your study groups. Each new member is added to your ministry dashboard, where you can access & manage their contact information for church communication purposes.

As a general rule of thumb, we recommend that you have a member capacity of at least 70% your total church membership. E.g if your church has 100 members, your account would need a minimum capacity of 70 members.

How is Carry different from a Bible study tool?

We're not another Bible study tool ~ we are a community-building tool. Carry is a platform designed from the ground up to encourage more profound, more meaningful connections between your members & make running groups easier for your leaders. We do this by combining the best Bible-study practices, leading behavioural psychology & technology to create the optimal community experience that drives vulnerability between your members through the Carry Bible app. And it doesn't stop there. We send your members thoughtful prompts & reminders right when they need them, helping them stay on track as they grow their connection with God & each other.

Bible study tool? We're more like a team in your pocket 💫

What are the benefits for my church/ministry?

· Ministries using Carry receive 50x more connect requests from members
· Know the names & contact details of your online members by sharing your ministry link on your livestream. This both invites members & collects details.
‍· Enable your online members to connect with your church & feel a sense of belonging (beyond the livestream) as they engage in your groups through the Carry app.
· Know exactly how your members are engaging with live member analytics.

How do I know if my groups are effective?

We give your ministry realtime engagement analytics so you can see the exact impact Carry is having on your community in the Carry Bible app. Our aim is to help you connect with your members, drive community growth & expand the kingdom.

How much time does Carry take to set up?

It takes 20-minutes to get started with Carry. Tap the "Book a free demo" button to get a tour of Carry & help from our team to build your own online community.

Does Carry enter into enterprise partnerships with larger ministries (e.g 10,000+)?

We do. If you're interested in learning more about enterprise or joining our list of proud partners ~ get in touch via email at enterprise@carrybible.com.

What if I need help?

We're here with you every step of the way.  If ever you need a hand, something explained, or just want to give us your feedback ~ email us (support@carrybible.com) and we'll help you every step of the way.